. >> lisa a polar rising -- she is a polarizing figure. it's time for a change. >> we need a new mayor. >> reporter: the same poll found that 70% of oakland voters said that crime was their biggest concern. and half wasted no time zeroing in on the hotspot issue. >> oaklanders deserve to have the police come when they call. that the city can be safe. >> reporter: she was murky when she asked how to plan to deliver on the police promise. >> i will be rolling out a campaign platform in the new year. >> reporter: skyrocketing crime is only one problem. >> it's about her. she doesn't connect with people and their problems and is in denial that oakland has problems. >> reporter: quan